Listed below are a number of frequently asked questions and answers grouped by topic, as well as details of how to contact us.
If the FAQ below do not answer your query, please contact us, or use the live chat system (green button below) and we will be happy to help.
Alternatively, click on the ‘Edit’ button for that file and change or delete the notification address, if you have multiple recipients receiving the notifications.
To the right of your active subscription is the ‘Change Plan’ link. Select your chosen new subscription plan to proceed. All new plans are prorated.